Customer story
Vanity First
How Vanity First uses an AI chatbot to answer client inquiries while staff are busy and after clinic hours.
In the first 15 days after AI activation
- Customer messages answered
- 1,823
- Messages handled outside clinic hours
- 1,032
- Appointments and visits helped with
- 13
The business
A clinic team focused on its clients
Vanity First is a dermatology and aesthetic center in the Philippines. Its staff spend their day assisting and assessing clients in the clinic while new inquiries continue to arrive online.
The challenge
Inquiries arrive while staff are busy and after hours
People ask about services and appointments throughout the day, including when the team is busy with clients or the clinic is closed. Vanity First wanted those conversations to receive prompt attention without pulling staff away from in-clinic care.
How they use Asikaso AI
Answer questions and gather appointment details
Asikaso AI responds to client inquiries, shares initial information about Vanity First's services, collects clients' details and preferences, and helps arrange appointments. The team can focus on people at the clinic while the AI keeps online conversations moving.
The first 15 days
Client inquiries answered during and outside clinic hours
In the first 15 days after AI activation, Asikaso AI answered 1,823 customer messages. It handled 1,032 of those messages outside clinic hours and helped with 13 appointments and visits.
In Vanity First's words
“Asikaso AI is a super helpful service! It works great, and Sir Irvan is so accommodating. Will definitely keep using this!”
“The biggest advantage is its ability to handle client inquiries when our staff are busy assisting and assessing clients throughout the day, as well as outside regular working hours. AI can respond to inquiries promptly, provide initial information about our services, collect clients' details and preferences, and help schedule appointments. This ensures that we don't miss client inquiries.”
Vanity First
Dermatology & Aesthetic Center
Your story starts with a conversation
