Customer story
Lucky Siomai Siopao
How Asikaso AI helped their team answer customer questions and collect 46 order requests in August 2026.
During August 2026
- Order requests collected
- 46
- Leads captured
- 356
- Customer messages handled
- 16K+
The business
A busy inbox for a food supplier
Lucky Siomai Siopao is a food manufacturer and supplier offering different products and packages. The business runs Meta ad campaigns and receives a high volume of product and pricing questions through Facebook Messenger and Instagram DMs.
The challenge
Getting product and pricing answers right
Their previous chatbot was difficult to configure to give the right prices for different products and packages. The team wanted an easier way to provide accurate, consistent answers without having to be available for every inquiry.
When staff were on leave or vacation, customer questions still came in. They needed those conversations to keep moving even while the team was away.
How they use Asikaso AI
Answer questions and capture order interest
Asikaso AI works as Lucky Siomai Siopao's Facebook Messenger AI chatbot and responds to Instagram DMs too. It answers product and pricing questions when staff are away, captures interested leads, and automates order request collection so the team can review and follow up.
August 2026
From customer questions to order requests
During August, Asikaso AI handled more than 16,000 customer messages and captured 356 leads. It also collected 46 order requests, giving the team requests they could review and follow up.
In their words
“We’ve had a great experience using AsikasoAI for our business. The AI gives accurate and professional answers based on the correct information we provided, which really helps us handle customer inquiries smoothly.
One of the biggest advantages is that even when our staff are on leave or vacation, the AI continues to respond to customers properly and consistently. It’s very easy to use, the support is well-assisted, and it helped us work faster and more efficiently. Definitely worth it for our business.”
Lucky Siomai Siopao
Food Manufacturer & Supplier
Your story starts with a conversation